Independent Insurance Broker in Falkirk
Insurance for Businesses and Individuals in Falkirk
Coversure Falkirk – Independent, General Insurance Broker
We are GL Risk Services Ltd, Trading as Coversure Falkirk, a general insurance broker based at Antonine House, Callendar Boulevard, Callendar Business Park, Falkirk. Since opening in 2018, we have helped businesses, landlords and individuals get the high-quality insurance protection they need.
We advise and help clients arrange all sorts of general insurance policies. From home, car and van insurance for individuals through to landlords, liability, contract works, shop, office, factory, motor fleet, commercial vehicle, motortrade, company health, directors and officers, professional indemnity and cyber insurance for businesses.
We pride ourselves on our customer service. We answer the phone, respond to emails and issue our mobile telephone number out to clients so that they can contact us if they need to.
We have access to a large number of leading insurers, specialist providers, schemes and facilities so that we can find the right solution for our clients needs. We help explain what the industry terms mean, terms and conditions and we will be there should you need to make a claim.
Commercial Insurance Specialists
We specialise in helping business owners, predominantly based in the central belt but also throughout Scotland and the rest of the UK. We like to really get to know and understand our clients, and meet face to face where at all possible and reasonable to do so.
We like to work with local business communities, as we are a small local business as well. We understand the difficulties our clients experience and try to make arranging the business insurance protection as straight forward as possible.
We really like landlords and contractors. We have access to a wide range of products and suppliers so we can find the right cover for your specific requirements. We work with a lot of larger construction businesses after having built up good experience in this area.
We place a lot of motor insurance in to various markets. Whether you operate a fleet or a single business car or van, we can help. We also work with the motor trade industry with car and vales sales businesses, mechanics, bodyshops, MOT stations and various vehicle engineers.
Insurance Support for Businesses
We believe we are in the customer service business. We think this sets us apart from most of our competitors who operate call and processing centres and are just looking to maximise their earning potential from clients.
We like to meet with our clients whenever we can, although we understand that doesn’t suit everybody. We are happy to deal over the phone or digitally if that is what our client prefers.
We offer advice. We aren’t tied to any one insurer so can offer a wide range of different products and suppliers to suit your specific needs. We will make a recommendation to you, depending on your specific requirements. If you need to claim, we will be right there with you. Dealing with insurers and doing our best to get a fair settlement to you and helping you manage, what can be a very stressful process.
A lot of the marketing and reviews of insurance are focused on price. The price is only as good as the product or service you are buying and you only get to know this if you need to claim. We want the claim process to be as straight forward as it can so we try and make sure you have the right cover in place, with no hidden surprises.
Insurance for Individuals
We like to be able to offer value to our clients. So if you don’t have any special circumstances or needs and you can buy your personal insurance online, we are going to struggle to provide you with a competitive premium.
Some personal clients use us for our customer service and they know that if they need to speak to us, they can! Or if they need to claim, then they are not on their own. We will help manage that process and keep the insurers on their toes.
If you are a high net worth individual who needs some specific advice or bespoke cover arranged then we can help with access to some market leading products and insurers. Maybe you have some expensive jewellery, or art collection? Is your property listed or of ‘non-standard’ construction? If you fall outside of the box then this is where we can really offer value to our clients.
Maybe you have a room you rent out in your house for short term lets? Or an annexe/converted garage/shed/outhouse advertised on Airbnb? We have access to insurers who can accommodate these requirements.
Trusted Local Insurance Broker
GL Risk Services Ltd are authorised and regulated by the Financial Conduct Authority. We operate under a franchise agreement with Coversure as this gives us the support and backing of a larger organisation to help us with access to markets, compliance and regulatory support.
The business is owned and operated by Graham Lilley who has lived in the Falkirk area since moving up to Scotland in 2004. Having worked for a number of larger organisations across the industry Graham went out on his own as a broker in 2013 and opened the Coversure franchise in 2018.
As a business we have grown every year through new clients and supporting our existing client base. We are now up to 5 staff, all based out of our Falkirk office. We like the community feel of working and living in central Scotland and we want to offer value and help to local businesses and individuals. Between us we have over 100 years of experience in the UK insurance industry which means we understand what our clients need.
Our motto is ‘do what you say you will do, when you said you were going to do it’.